GENERAL RULES

  1. The club and facilities are for the use of tennis members and guests only. tennis ball on a tennis court
  2. Please respect club property.
  3. Shirts and shoes must be worn at all times, both in the club and on the courts. Only proper tennis attire is permitted while playing tennis.
  4. Please do not consume alcoholic beverages in the club.
  5. Please use the garbage and recycling bins provided in the club.
  6. Please avoid use of cell phones during play on the courts.
  7. Please do not use abusive language on the courts and inside the club.
  8. Please do not smoke on club property.
  9. Please avoid chewing gum during play on the courts.

TENNIS RULES & ETIQUETTE

    1. Enter the court after the second buzzer. Please use the back walkway to make any court changes or to access the washrooms. Do not walk onto another court during a game. It is very distracting to have someone disrupt a game in progress.
    2. Once the first buzzer sounds, finish playing your last point. The few remaining minutes are allocated for court clean up of balls, tennis gear, and towels. The Players should be off of their court by the second buzzer to allow the next booking the same maximum playing time.
    3. To retrieve a ball from another court, wait until the players have completed a point to ask them to return it to you. To return a ball to another court, wait for a break in play on their court or roll the ball to the back of their court. Under no circumstances should you run over onto their court in the middle of a point to retrieve the ball yourself.
    4. Show respect and courtesy to your opponent(s), your partner, and others on or near the courts. Keep your voice down and confined to your court as much as possible so as not to disrupt players on adjacent courts. 
    5. A maximum of 4 players are allowed on the court at one time (except during club activities such as clinics or social activities). Spectators are asked to remain in the viewing areas, i.e. hard court 1 and Bubble court 7 sitting areas. Spectators are not permitted on the court and cannot participate in the lesson or game.
    6. Players may use a maximum of 6 tennis balls on the court. Baskets of balls are not permitted. Exception applies to the club coaching staff and/or a member practicing serves, provided he or she is the only one on the court. Members and Guests are not permitted to feed balls or coach during court time.
    7. Proper tennis shoes must be worn. Hard court: only non-marking soled shoes allowed. Brushes and a changing area complete with shoes storage and shoe bags are provided for your convenience.
    8. All players must check in upon arrival and complete payment at the VTC Reception desk before entering the court. Each player utilizing the court must be properly listed on the master court bookings.
    9. Any problems or disputes on the courts, please inform the front desk for immediate action.
    10. No chewing gum allowed on the courts.

RULES OF THE COURT USAGE

  • A maximum of 4 players are allowed on the court at one time (except during club activities such as clinics or social activities). Spectators are not permitted on the court except in the designated spectator area.
  • Baskets of balls are not permitted on the court at any time. A maximum of 6 balls is permitted. The only exemption is for a member booking a court to practice serving. A member may bring their own basket of balls, provided he or she is the only one on the court. 
  • Outside coaching is strictly prohibited for both members and non-members of the club.
  • Please do not leave shoes and other personal items in the club.  Lockers are available for daily use and can be rented for an annual fee.

 CLUB HOURS AND COURT FEES

Hours of Operation

  • Monday to Friday: 7:30am-10:30pm
  • Saturday and Sunday: 7:00am-10:00pm

 Non Prime Time and Court Fees:

  • Monday to Friday: 7:30am-11:30am:  court fee $24 per hour
  • “Play and save” Monday to Friday 11:30am to 4:30pm:  court fee $18 per hour
  • NEW! AS OF MARCH 1, 2024 Saturday and Sunday: 6:00pm-10:00pm $24 per hour

 Prime Time and Court Fees:

  • Monday Friday: 4:30pm-10:30pm:  court fee $28 per hour
  • Saturday & Sunday: 7:00am-10:00pm:  court fee $28 per hour

Guest Fees

  • Monday to Friday: 7:30am-10:30pm $20/adult $10/junior guest on court
  • Saturday & Sunday: 7:00am-10:00pm $20/adult $10/junior guest on court

COURT BOOKING METHODS AND POLICIES

Methods of court bookings: 

  • Adult members may book online from 7:00am, up to 7 days from the current day of their court booking
  • NEW! AS OF SEPTEMBER 1, 2023 Junior members may book online from 7:00am, up to 5 days from the current day of their court booking
  • In person at the VTC Reception, or by telephone.
  • The VTC reserves the right to assign courts to all members and guests.
  • NEW! AS OF MARCH 1, 2024 The VTC reserves the right to refuse court bookings if illegal coaching is  suspected

All courts are booked on a first-come first-serve basis and adhere to the Advanced Booking rules below:

  • VTC members may book a court one week in advance
  • Court bookings are limited to a maximum of two hour durations at one time.
  • NEW! AS OF MARCH 1, 2024 Court bookings during prime time are limited to 4 hours per week. Court bookings during non-prime time hours are unlimited.  Veneto/ATI sanctioned events such as House League, Academy, Group Programs, Private Lessons, Team Practices/Matches, etc. are exempt from this rule.
  • The VTC Member making the reservation will be deemed the primary owner of the booking (first name listed). Upon reserving, two (2) names for singles or four (4) names for doubles are required. Any unpaid fee will be charged to the primary owner.
  • All VTC members must complete and sign a Waiver/Release Form prior to playing tennis.

GUEST POLICIES FOR NON-MEMBERS/MEMBERS

  • NEW! AS OF JANUARY 15, 2024 Any Guests booking a court without a VTC member is prohibited
  • Guests must adhere to all VTC General Rules, Tennis Rules and Etiquette.
  • An additional guest fee of $20 will be charged for Adults and a $10 fee for Juniors
  • Both members and guests: An annual Waiver/Release Form must be completed and signed prior to playing tennis.
  • NEW! AS OF MARCH 1, 2024 Guests can only play a maximum of up to 2 times per month.
  • NEW! AS OF MARCH 1, 2024 Members can only bring a maximum of up to 2 guests per month.
  • NEW! AS OF MARCH 1, 2024 The primary member booking a court with a guest(s) will be charged for their guest(s) court fee and guest fee(s).  We will no longer accept payment from non-members
  • NEW! AS OF MARCH 1, 2024 At least 1 member must be present on court during the entire duration of the booking.  If the only member is unable to attend, the court is automatically cancelled.
  • NEW! AS OF AUGUST 28, 2024 Any former club coaches/employees of the VTC are not permitted to attend as guests with any VTC member.

CANCELLATION POLICIES

  • Courts Bookings may be cancelled no less than 24 hours prior from the reserved booking time.
  • All Members will be charged for late cancellations and no-shows and must pay the court fee before their next scheduled play.
  • Private Lessons may be cancelled no less than 24 hours prior from the scheduled lesson time. All lessons cancelled within 24 hours will not be refunded. Please schedule since this is strictly enforced as a courtesy to the teaching staff.
  • THE VTC WILL ONLY ACCEPT CREDIT OR DEBIT FOR ALL PAYMENT TRANSACTIONS. 
  • NEW! AS OF MARCH 1, 2024 For any court cancelled not adhering within the Veneto Cancellation Policy, the primary booking member will be charged for their guest(s) court fee and guest fee(s)

OTHER POLICIES

  • NEW! AS OF SEPTEMBER 1, 2023 For Junior Memberships, upon their next renewal date, all junior members must be enrolled in either a Veneto or ATI junior program in order to renew their junior membership. 
  • NEW! AS OF December 1, 2024 Veneto reserves the right to remove/refund players from any programs, houseleagues, etc. if we determine their skill level is unfit for the event.